RETURN POLICY

We are committed to your satisfaction. We understand that sometimes a product may not meet your expectations, and we have designed our return policy with that in mind.

Quality Guarantee
We stand behind the quality of our products. If you are not satisfied with the quality of your order for any reason, please contact us within 14 days of receipt. This guarantee covers issues related to print quality, color accuracy, and overall craftsmanship. Please note that slight variations in color may occur due to differences in monitor displays and printing processes.

Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of receipt. We will arrange for a replacement or refund. Please provide clear photographs of the damage or defect when reporting the issue. Do not attempt to return the item without contacting us first, as we may need to investigate the issue with our shipping partners.

Cancellations
As some of our products are made to order, we cannot accept cancellations once production has begun.
If you need to cancel an order, please contact us immediately after placing your order. We will do our best to accommodate your request if production has not yet started.

Return Policy
We do not accept returns or issue refunds unless the item you received is damaged or defective.

Damaged or Defective Items (Returns)
If your order arrives damaged or defective, please contact us within 7 days of receiving your item. We will provide instructions for returning the item and will cover all return shipping costs. Upon receiving and inspecting the returned item, we will issue a refund to your original payment method or send a replacement, as preferred.

Non-Returnable Items
All sales are final unless the item is damaged or defective. Certain items are non-returnable due to their custom nature or personal use. These include:

• Custom or personalized orders

• Digital downloads

• Gift cards

• Items on sale or clearance

• Any item not in its original condition, damaged, or missing parts for reasons not due to our error
  
  

We do not accept returns or exchanges for any other reason. Thank you for your understanding.

Shipping Costs
We cover the cost of return shipping for damaged or defective items. For other returns, the customer is responsible for return shipping costs. If the return is due to our error (for example, if we sent the wrong item), we will cover all shipping costs associated with the return and replacement.

Exchanges
We do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order.

Late or Missing Refunds
If you have not received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you have done all of this and you still have not received your refund, please contact us at support@proxyproxy.store.

Sale Items
Sale items may be subject to different return conditions. Any exceptions will be clearly noted in the product description.

Changes to Return Policy
We reserve the right to modify this return policy at any time without prior notice. Changes will not apply to orders placed before the changes were made. If you have any questions about our return policy, please do not hesitate to contact us at support@proxyproxy.store.